About UsHypersonic Q&ANews

What makes a Hypersonic system unique ?

Hypersonic was founded by gamers for gamers and we understand that our customers require the ultimate Gaming PC's in terms of performance, reliability, and handcrafted style. Just like a precision fighter aircraft Hypersonic PC's are designed to make use of the latest technology to be equally fast and deadly. We understand the unique needs and requirements of the most demanding gamers and while many can build a PC we take the time to ensure every single Hypersonic machine is truly perfect.


Why does it take a few weeks to build a custom ordered system ?

We believe that every system should be as unique as the customer that ordered it, and we go to great lengths to surpass the customer's expectations in performance, design, and quality. Unlike big box system builders we assemble, tune, and burn-in each and every single handcrafted PC. No system will leave our facility until it has been fully burned in and passes our rigorous testing regimen.


What type of components go into a handcrafted Hypersonic PC ?

Through strategic industry partnerships with the preeminent component manufacturers, Hypersonic is able to aggressively deploy the newest advances in technology in order to provide the most up-to-date systems possible. When configuring a custom Hypersonic PC, every customer has a choice of a select group of the highest quality components available on the market. However, Hypersonic never offers technology until it is thoroughly determined to be of the highest caliber. Every component offered is carefully validated for the highest level of performance and stability.


What kind of testing goes into each Hypersonic System ?

Each system is assigned to a single technician who stays with that system for the duration of its build process and extensive test phase. Testing includes our 72-Hour Burn-In and 128 Quality Control Process. The burn-in process subjects the system to an extreme degree of stress by running multiple system intensive applications simultaneously for a 72-hour period. This process helps ensure that your system will work flawlessly out of the box and for years to come. In addition to the burn-in, every sub component of the system is individually tested for functionality and performance.


What can I expect in terms of Service & Support ?

We believe our customers not only deserve definitive machines but the ultimate service and support as well. Each Hypersonic system is backed by an industry-leading warranty and support package which includes: 24/7 support with virtually no wait time, overnight parts replacement, 2-way shipping coverage, advanced cross-ship replacement and more. Unlike other manufacturers we are dedicated to providing round the clock support to keep your machine "flying."


The bottom line, why choose Hypersonic ?

Hypersonic has a long and proven track record with a commitment to the customer. Every employee is 110% committed to "exceeding your performance expectations" when it comes to both our handcrafted systems and personal service. We know you have a lot of choices out there, and what really sets Hypersonic apart is our understanding of enthusiasts and gamers who share our passion for the definitive blend of performance and inimitable design. We build each and every system with the acute attention to detail that our customers demand and back it up with industry leading service and support. Take flight and break barriers with one of our handcrafted systems and thank you for allowing us to share our passion with you for the ultimate gaming machines.
 
 
 
U.S. Toll Free: 1.800.520.0498© 2007 HYPERSONIC PC SYSTEMS, OCZ TECHNOLOGY GROUP, INC.
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